RH CEO Carol Russell Discusses Recent Healthcare Social Media Research in Minnesota Business Magazine Column

Posted by: Alahna Anderson // August 15th, 2011

Our recent white paper, Seeking Social Solace, describes a study we conducted at Russell Herder to explore how individuals use social media to disclose serious medical diagnoses online. You can check out a synopsis of the findings and observations in Minnesota Business, where RH CEO Carol Russell was recently featured in the Experts’ Forum.


Free Tools to Help You Monitor Social Media Chatter

Posted by: Andrew Meyer // July 6th, 2011

Free Tools to Help You Monitor Social Media Chatter

Researching your organization’s reputation in the social world may require diligence and thoughtful creativity, but it needn’t be expensive. So says Adam Vincenzini, who describes 10 free social media tools that PR pros and communicators may want to investigate. Included are sites like wordle.net, which can generate a conversation cloud for a body of copy (or RSS/Atom blog URL) you provide and blogpulse.com, which – as its name suggests – is a neat search-term blog activity reporting tool.

@ALouMeyer


Seeking Social Solace: New Russell Herder Study Finds Nearly 700 Online Self-Disclosures of Serious Illnesses Daily

Posted by: Alahna Anderson // June 28th, 2011

seekingsocialsolace

Few events are as life changing and overwhelming as the moment someone learns he or she has been diagnosed with a serious illness.

Our new white paper, “Seeking Social Solace” explores the effect that the internet and social media have changed how those affected by serious illnesses seek comfort during the most difficult of circumstances.

Using our social media research tools and critical analysis, we were able to identify certain trends regarding how individuals use social media platforms to disclose a serious medical diagnosis, including:

  • Over a 90-day period, 62.893 online self-disclosures of a serious illness were tracked – nearly 700 per day.
  • Blogs and online message boards were the most popular forums for disclosing serious illnesses.
  • Cancer was the serious illness most frequently disclosed online.
  • As an illness, breast cancer was disclosed online more frequently than nearly all other cancers combined

Read our press release and download the full study



Presentation Slides from Our Recent Webinar

Posted by: Neil James // August 31st, 2009

Thanks to everyone who attended our webinar last week! There were a lot of good questions asked, and some of the answers to those questions that we didn’t have time to address will soon be posted here. For those of you who missed the webinar or those that need a re-fresher, here are the slides from the presentation.